1. Overview

3D Institute provides access to online courses, live and recorded workshops, a digital content library (including videos, podcasts, articles, and blogs), and an interactive online community. Our offerings are designed to develop coaching-based leadership skills across various industries, with specialized content for sports, business, and education.

All purchases, subscriptions, and interactions with our services are governed by these Terms of Use. By using our website, you agree to comply with these terms.

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2. Business Information

Business Name: 3D Institute
Business Address: 7325 Forestwood Ct, Orlando, Florida, 32835
Contact Email: info@3dinstitute.com
Phone Number: 816-535-0440

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3. Products & Services

We sell:

• Online Courses – Full access to structured learning based on the 3D Framework (The Skills, The Mindset, The Heart).
• Online Workshops – Live workshops hosted via Zoom or other video conferencing services. Recordings of past workshops may be available for individual purchase or as part of a subscription.
• Subscriptions – A digital library containing courses, videos, podcasts, articles, and blogs.
• Community Access – Discussion forums, commenting features, and interactive group discussions.

Currency

All prices are listed in USD (United States Dollars).

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4. Payment & Refund Policy

One-Time Purchases (Courses & Workshops)

• Refunds are available within 30 days of purchase if less than 30% of the course has been completed.
• Due to the nature of digital products, returns are not accepted once access has been granted.

Subscriptions

• Subscriptions auto-renew on a monthly or yearly basis, depending on the plan selected.
• No refunds are offered for subscriptions. However, users may cancel future billing at any time through My Account or by contacting info@3dinstitute.com.

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5. Cancellations & Account Management

Users may cancel their subscriptions at any time by:

• Logging into their My Account page
• Emailing info@3dinstitute.com
• Using the Contact Us form on our website

Once canceled, the subscription will remain active until the end of the billing period, but no refunds will be issued for the remaining time.

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6. Privacy Policy

What Information We Collect

We collect the following data when users interact with our services:

• Name, email, and payment details (processed securely)
• Organization and organizational title (if provided)
• Customer feedback submitted voluntarily
•  Click here for our full Privacy Policy.

How We Use Data

• We analyze email engagement (e.g., open rates) to improve our services.
• We market to users who opt in.
• We do not sell personal data but may share information with third parties if users explicitly request it.

Data Deletion Requests

Users can request data deletion by:

• Emailing info@3dinstitute.com
• Submitting a request through the Contact Us form

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7. Promotions & Free Trials

• Users may sign up for a free trial, which grants access to Module 1 of selected courses.
• We periodically offer discounts and promotions, which will be clearly stated at the time of purchase.

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8. Legal & Security Compliance

• We comply with PCI standards to protect customer payment information.
• All transactions are processed through Keap’s shopping cart system, ensuring secure and encrypted payments.
• Our website uses HTTPS encryption to safeguard user data.

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9. Accepted Payment Methods

We accept: